What is your return policy?
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Written by Support
Updated over a week ago

We hope you have loved using our products as much as we loved creating them, however, if you are unsatisfied and would like to return an order, please read below to find out more.

New customers

If you are not satisfied with your purchase, we offer a no questions asked 30-day money-back guarantee. This will be honored from date of first delivery.

Current subscribers

You may return any unopened order within 14 days of delivery for a full refund.*

Please note, we will only accept your most recent order to be returned and cannot offer bulk returns for unopened items.

To initiate a return, please reach out to our customer care team at support@yourheights.com

*Returns are only available to UK & US based customers at this time.

If you need to delay your next order or cancel your subscription, make sure to always let us know within 48 hours of receiving your ‘Heads Up!’ email (sent 3 days before your next order is dispatched).

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