Once orders are created, we aim to dispatch them within 24 hours (please note, orders will dispatch slightly later if purchased at the weekend).


๐Ÿ‡ฌ๐Ÿ‡ง Our UK-based customers should typically receive their order within 3 business days of ordering. You can track your order here with your order number sent via email.

๐Ÿ‡บ๐Ÿ‡ธ Our US-based customers should typically receive their order within 3-5 business days of ordering. You can track your order here with your order number sent via email.

All customers in other countries should allow for at least 10 business days to receive their order - especially as we adjust to some of the Brexit and COVID-19 implications.

Again, you can track orders here with your order number sent via email.


If you need some info on tracking your order, here is where to find this.


๐Ÿ‘‹ If youโ€™re a first-time customer with Heights and are subscribed to one of our subscriptions, itโ€™s important to note that within your customer account, it'll display the next bottle shipping date for your second bottle, not your first. Please rest assured that your first bottle is already on its way!




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