When will I receive my order?
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Written by Support
Updated over a week ago

Once orders are created, we aim to dispatch them within 24 hours (please note, orders will dispatch slightly later if purchased at the weekend).


πŸ‡¬πŸ‡§ Our UK-based customers should typically receive their order within 3 business days.
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πŸ‡ΊπŸ‡Έ Our US-based customers should typically receive their order within 3-5 business days.

πŸ‡ͺπŸ‡Ί Our EU-based customers should typically receive their order within 3-5 business days.

🌎 All customers in countries not listed above should allow for 5-10 business days.

You will receive confirmation via email that your order has been dispatched. You can track orders here with your order number sent via email.


If you need some info on tracking your order, here is where to find this.


πŸ‘‹ If you’re a first-time customer with Heights and are subscribed to one of our subscriptions, it’s important to note that within your customer account, it'll display the next order shipping date, not your first. Please rest assured that your first order is already on its way and you will receive updates via email.


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