How can I receive my next order sooner?
Support avatar
Written by Support
Updated over a week ago

To receive an order sooner than it's due to be shipped, you can either select "Order now" use the "Next Order Date" function within your customer portal.


ORDER NOW

This will pull your order forward to as soon as possible (i.e. you should receive it within 2-5 business days depending on where you're based), and also update your next billing and shipping date accordingly to prevent disrupting future orders.

All you need to do is select the button labelled "More"
โ€‹

Select "Order now"

Remember to hit "Apply"


NEXT ORDER DATE

If you'd like to receive your order sooner, but perhaps not as soon as the next couple of days, then you can select the button named "Set your next order date"

This will provide a pop out calendar. Simply choose the date you want to receive your next order and hit "Confirm"

Your new shipping date should now appear in the top left of your subscription section within your account, labelled "Next on ...". This will also update subsequent billing and shipping dates accordingly to prevent disrupting future orders.
โ€‹


If you run into any issues, just reach out to support@yourheights.com, and we'll be more than happy to help!

Did this answer your question?