Your Subscription

Everything you need to know about your subscription with Heights

22 articles in this collection
Written by Support

What is your return policy?

Written by Support
Updated this week

Your Membership

Why do I have to subscribe to Heights?

Written by Support
Updated over a week ago

What if I want to try the supplement before I subscribe?

Written by Support
Updated over a week ago

How does it work?

Written by Support
Updated over a week ago

When will I get charged?

Written by Support
Updated over a week ago

How do I pause my membership?

Written by Support
Updated over a week ago

How can I resume my membership?

Written by Support
Updated over a week ago

How can I cancel an order?

Written by Support
Updated over a week ago

How can I cancel my subscription?

Written by Support
Updated over a week ago

Can I delay my next delivery for a few days?

Written by Support
Updated over a week ago

Help! I checked out without entering my promo code, what do I do now?

Written by Support
Updated over a week ago

Billing

What happens if my Heights doesn't turn up?

Written by Support
Updated over a week ago

How can I update my delivery address?

Written by Support
Updated over a week ago

Will I be charged customs and import charges?

Written by Support
Updated over a week ago

Shipping

Do you ship to Canada?

Written by Support
Updated over a week ago

Where does Heights ship to, and how much does it cost?

Written by Support
Updated over a week ago

My delivery arrived missing the bottle or broken, how do I get a replacement?

Written by Support
Updated over a week ago

Who do you use for delivery?

Written by Support
Updated over a week ago

How can I track my order?

Written by Support
Updated over a week ago

I see multiple charges on my account, but I only ordered one bottle. Why?

Written by Support
Updated over a week ago

How do I update my billing information?

Written by Support
Updated over a week ago

Do you store my card information?

Written by Support
Updated over a week ago