Your Subscription

Everything you need to know about your subscription with Heights

21 articles in this collection
Written by Support

What is your return policy?

Written by Support
Updated over a week ago

Your Membership

Why do I have to subscribe to Heights?

Written by Support
Updated over a week ago

What if I want to try the supplement before I subscribe?

Written by Support
Updated over a week ago

How does it work?

Written by Support
Updated over a week ago

When will I get charged?

Written by Support
Updated over a week ago

How do I pause my membership?

Written by Support
Updated over a week ago

How can I resume my membership?

Written by Support
Updated over a week ago

How can I cancel an order?

Written by Support
Updated over a week ago

How can I cancel my subscription?

Written by Support
Updated over a week ago

Can I delay my next delivery for a few days?

Written by Support
Updated over a week ago

Help! I checked out without entering my promo code, what do I do now?

Written by Support
Updated over a week ago

Billing

What happens if my Heights doesn't turn up?

Written by Support
Updated over a week ago

How can I update my delivery address?

Written by Support
Updated over a week ago

Will I be charged customs and import charges?

Written by Support
Updated over a week ago

Shipping

Where does Heights ship to, and how much does it cost?

Written by Support
Updated over a week ago

My delivery arrived missing the bottle or broken, how do I get a replacement?

Written by Support
Updated over a week ago

Who do you use for delivery?

Written by Support
Updated over a week ago

How can I track my order?

Written by Support
Updated over a week ago

I see multiple charges on my account, but I only ordered one bottle. Why?

Written by Support
Updated over a week ago

How do I update my billing information?

Written by Support
Updated over a week ago

Do you store my card information?

Written by Support
Updated over a week ago