What is your refund policy?
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Written by Support
Updated over a week ago

Our top priority is your satisfaction and providing you with the best customer experience. If our products do not meet your expectations, we offer a hassle-free refund* on your first order within 30 days of delivery—no questions asked.

This happiness guarantee applies to every customer's first order, but can also be extended to existing customers trying a new product.

Refunds only apply to your first delivery of any product, not subsequent shipments. For all following shipments, you have the option to reschedule or cancel at any time in your account. Please note, we are unable to accept returns.

You can learn more about our 30-day money-back guarantee here.

*Refund does not include shipping, duties or taxes paid; limited to one refund per product.

If there is an issue with your order, please reach our team at support@yourheights.com and we will see what we can do to help.

If you need to delay your next order or cancel your subscription, make sure to always let us know within 48 hours of receiving your ‘Heads Up!’ email (sent 3 days before your next order is dispatched).

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